F.A.Q

How long will shipping take? Why hasn’t my order moved?

Presently, domestic and international packages are seeing delays in processing, scanning, and delivery. We generally fulfill orders within 14 business days, but ask that you allow 30-60 days for final delivery.

Can I change/modify my shipping address/sizes?

IMMEDIATELY after purchase, please email merch@gamegrumps.com to see what options may be available to you. There are no returns or exchanges permitted.

Where do you ship from?

We ship out of Los Angeles, CA.

Can I cancel my order?

Please email merch@gamegrumps.com to see what options may be available to you. If the order has already been sent to the post office, we cannot intervene.

What should I do if I did not receive a confirmation email?

Please email merch@gamegrumps.com with related details (name, address, email, order # if available) so we can locate your order.