What can be returned?

While we individually hand-check each item as it goes out, mistakes happen! ONLY items with manufacturer damage can be returned- there are no returns for products that are in a sellable condition.

Can I exchange for a bigger/smaller size?

We are currently unable to allow for exchanges in size.

My order never arrived and I no longer want it. Can I get a refund?

Please reach out to merch@gamegrumps.com to explore your options.

My package has duties or tariffs that I did not anticipate.

Unfortunately, we do not cover duties or tariffs incurred at pick up.