Why hasn’t my shipping information updated?
Please allow 14 business days from the date of your order to allow for your carrier to receive and scan in the package.
Please allow 14 business days from the date of your order to allow for your carrier to receive and scan in the package.
Depending on which service fulfills your package, you will receive a notification in your email with a tracking number.
Oh no! Please reach out to merch@gamegrumps.com so we can do some digging to resolve this for you.
Please check with your neighbors first to see if there was a misdelivery; then, please reach out to your carrier doing final fulfillment (USPS, DHL, etc) to file a report. Please email merch@gamegrumps.com with your order number once you have reached out to your carrier.
Please check your tracking to see progress in your delivery. If your tracking has not updated within 14 business days, please reach out to merch@gamegrumps.com.
This could be due to incorrect address, phone number, or your carrier could not deliver to the location. Please reach out to your carrier to file a report to locate your package.
This could be due to incorrect address, phone number, or your carrier could not deliver to the location. Please reach out to your carrier to file a report to locate your package.
At this time, we do not cover any duties due at pick up for international packages.